Privacy Policy

Effective Date: 22 July 2025
Last Updated: 22 July 2025

1. Introduction

Welcome to Prisms Creations AU (“we”, “our”, “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at www.prismscreations.online.

We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Information We Collect

We may collect the following types of personal information:

  • Full Name
  • Email Address
  • Shipping and Billing Address
  • Payment Information (via secure third-party gateways)
  • IP Address

3. How We Collect Information

We collect information from you when you:

  • Place an order or go through the checkout process
  • Submit a contact or support form
  • Leave a comment or review on our website

We may also automatically collect your IP address and browsing information through cookies or analytics tools to improve website performance.

4. Why We Collect Your Information

We collect and use your information to:

  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Send order updates or necessary communications
  • Improve our website and user experience

5. How We Store and Protect Your Information

We take reasonable steps to ensure your personal information is protected from loss, misuse, unauthorised access, modification, or disclosure. Your payment details are processed through secure third-party providers and are not stored on our servers.

6. Do We Share Your Information?

No. We do not sell, rent, or trade your personal information to third parties.
We may, however, disclose your information if required to do so by law or for compliance with legal obligations.

7. Cookies and Tracking Technologies

Our website may use cookies to improve user experience, monitor traffic, and enhance the functionality of the site. By using our site, you agree to our use of cookies. You can adjust your browser settings to disable cookies if you prefer.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

9. Your Rights and Access to Information

You have the right to access, correct, or request deletion of your personal information held by us. If you wish to make a request, please contact us using the details below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to access or update your personal information, you can contact us at:

Prisms Creations AU
📧 Email: prismscreations@gmail.com
🌐 Website: www.prismscreations.online